What mobile devices will the Phone Swipe card reader work with?
Apple iPhone, iPads, and iPod touch are currently supported. A select list of Android and BlackBerry devices are compatible with both the app and credit card reader. Please check the Getting Started and Supported Devices page. We will update this list as additional devices are confirmed and tested.
Where can I get the card reader accessory? Does it cost anything?
After you have been approved for a merchant account, you will be sent a free card reader accessory.
What if something happens to my card reader accessory?
There is a 12-month limited warranty on card reader accessories. Contact our Technical Support team at 877-387-5629. If you lost your card reader, an additional fee will apply for a replacement.
Do I have to use the card reader accessory to process a transaction with Phone Swipe?
No. While we recommend you always swipe, you can manually key in a transaction if you are having problems swiping or if you do not have your card reader accessory with you.
How do I get another card reader?
Additional card readers can be requested by contacting Customer Service.
If I have more than one card reader, can I use it using one merchant account?
Yes, you can use one merchant account with multiple card reader accessories.