Where can I get the app?
Download the app for free at the App Store, Google Play (formerly Android Market), or App World.
Is a PASSWORD required?
Yes, when you set up the account on your app, we ask you to set a Password. The Password is required as an added security measure to prevent unauthorized usage of your Phone Swipe account.
How many digits can my PASSWORD be?
Your Password must be a 5-digit number.
I forgot my PASSWORD. What do I do?
You are given 3 tries to unlock the app. After three unsuccessful attempts, you will be prompted with your Password Hint. If you are unable to enter the correct Password after three more attempts, you will be asked to answer your Security Question. If you are still unable to answer correctly, you will be asked specific account information to recover your PASSWORD.
What if I receive a phone call or text message during a transaction?
Press “Decline” or “Close” to complete your transaction. If you hit “Accept” or “Reply”, the app will close and your transaction will end.
Can I provide discounts?
Yes, you include discounts on sales by dollar amount or percentage. Turn discounts on or off in the Options menu.
Can I accept tips?
Yes, you can set up to allow for tips. Turn tips on or off and let your customers choose by percent or dollar amount.
Can I add in sales tax?
You can turn on a default sales tax or the app can automatically calculate the tax rate based on your location.
How do I give a customer a receipt?
You can email a receipt to your customers. Or, if you have Phone Swipe linked to an AirPrint-enabled printer or Star thermal printer, you can print out receipts for your customers.